Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, company name, and job title when you contact us or request our services
• Communication Data: Messages, feedback, and other communications you send to us
• Project Information: Details about your project requirements, business needs, and technical specifications
• Account Information: If you create an account, we collect username, password, and profile information

1.2 Information We Collect Automatically

When you visit our website, we automatically collect certain information, including:

• Usage Data: Pages visited, time spent on pages, click-through rates, and other usage statistics
• Device Information: IP address, browser type, operating system, device type, and screen resolution
• Location Data: General geographic location based on IP address
• Referral Information: The website or source that referred you to our site

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Social media platforms when you interact with our content
• Business partners and referral sources
• Public databases and directories
• Analytics and marketing service providers

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

• Provide, maintain, and improve our software development services
• Process and respond to your inquiries and requests
• Deliver project updates and communicate about our services
• Provide customer support and technical assistance

2.2 Business Operations

• Analyze website usage and improve user experience
• Conduct market research and business analytics
• Manage our business relationships and partnerships
• Comply with legal obligations and regulatory requirements

2.3 Marketing and Communications

• Send newsletters, updates, and promotional materials (with your consent)
• Personalize content and advertisements
• Conduct surveys and gather feedback
• Invite you to events and webinars

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email delivery and marketing automation
• Analytics and performance monitoring
• Customer relationship management
• Payment processing and billing

3.2 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Protect our rights, property, or safety, or that of our users
• Investigate fraud, security issues, or technical problems
• Enforce our terms of service or other agreements

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to appropriate confidentiality protections.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption: Data transmission and storage using industry-standard encryption protocols
• Access Controls: Restricted access to personal information on a need-to-know basis
• Regular Audits: Periodic security assessments and vulnerability testing
• Employee Training: Regular privacy and security training for our team members
• Secure Infrastructure: Use of secure cloud services and hosting providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

• The nature of the information and the purposes for which it was collected
• Legal, regulatory, or contractual requirements
• The need to resolve disputes or enforce agreements
• Legitimate business interests and operational needs

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Portability

• Request access to the personal information we hold about you
• Receive a copy of your personal information in a portable format

6.2 Correction and Updates

• Request correction of inaccurate or incomplete information
• Update your contact preferences and communication settings

6.3 Deletion and Restriction

• Request deletion of your personal information (subject to legal requirements)
• Request restriction of processing in certain circumstances

6.4 Marketing Communications

• Opt out of marketing emails by clicking the unsubscribe link
• Contact us to update your communication preferences

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Types of cookies we use include:

7.1 Essential Cookies

Necessary for the website to function properly and provide basic features.

7.2 Analytics Cookies

Help us understand how visitors interact with our website by collecting anonymous usage data.

7.3 Marketing Cookies

Used to deliver relevant advertisements and track the effectiveness of marketing campaigns.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality.

8. Third-Party Services

Our website may contain links to third-party websites and services, including:

• Google Analytics for website analytics
• Firebase for backend services and analytics
• Social media platforms
• Partner and client websites

These third parties have their own privacy policies, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

9. International Data Transfers

DevLab Solutions operates globally, and your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country.

When we transfer your personal information internationally, we implement appropriate safeguards to ensure your information receives adequate protection, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by regulatory bodies
• Certification schemes and codes of conduct

10. Children's Privacy

Our services are not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under this age.

If we become aware that we have collected personal information from a child under the applicable age without parental consent, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or prominent website notice
• Provide a summary of key changes when appropriate

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.